Privacy Policy




N13 ONLINE STORE ("N13", "we", "our", "us) is a trading name of GO Fashion GmbH.


We respect the privacy rights of our online visitors ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.



If you are under 16, we require that you inform a parent or guardian about N13 ONLINE STORE Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with N13.


By visiting N13 you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.


This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and N13 is not responsible for any personal information you submit to third parties via our website.


Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.




N13 collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by N13.


By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.


Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems.


Additionally we may also obtain information as a result of authentication or identity checks.


We may ask for your telephone number. This number may be given to our courier for delivery services.


These details allow us to process your order and to let you know the status of your order.




When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you: Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.


Such alerts may include marketing information about N13, our subsidiaries or selected business partners.


We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Go Fashion GmbH.


At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. 




Please direct questions regarding your order or complaints to our Customer Service Team:



Phone: +43 1 9076737